Members First Credit Union of Florida - October 2021 Newsletter

October 2021

Refinance Your Mortgage & Lock In Today's Low Rates.

It's the perfect time to refinance your home and take advantage of low rates and Members First's mortgage options to lock in your savings and pay off your mortgage quickly. Choose between the offers below or speak with a credit union representative to find the right mortgage program for you. Visit our website to get started, give us a call at (850) 434-2211, or stop by one of our branch locations.

Accelerate Your Home Loan Program
2.99% - 3.25% APR

You Pay No Closing Costs*
7, 10, & Limited Time 12.5 Year Payback Options

15-Year Mortgage Refinance Special¹
2.50% APR

Limited Time Offer
Low Fixed Rate
No Origination Fee & No Points**
No Private Mortgage Insurance (PMI)
Closing Costs Can Be Financed

Learn More or Get Pre-qualified Today

APR = Annual Percentage Rate. Rates and terms are based on individual credit worthiness. NCUA Insured. Equal Housing Lender. NMLS #405711.
*This is a limited time offer. Member must meet all loan approval guidelines, the terms listed above, and must agree not to prepay for the first six months. Members that have no prior closing cost loans paid by the Credit Union must advance a minimum of $30,000 in new money to qualify for the no closing cost special or agree to pay all normal closing costs on new loan. Borrower pays only a $285.00 Document Preparation Fee.¹Offer subject to change without notice. Rates shown are effective January 14, 2021. Rates are on owner-occupied primary residences. Additional terms and conditions apply. **Borrower pays only a $285.00 Document Preparation Fee.

Wrap-up Your Holiday Shopping

Before you know it, you'll be wishing your friends and family a Happy Thanksgiving, Merry Christmas, Happy Hanukkah, or all-around joyous holiday season. With as much joy as the holidays bring, we understand that bringing joy takes a bit of work. If you need a helping hand with your festivities or more financial wiggle room during the holidays, we're here to help.

With a Christmas Loan from Members First, you can borrow up to $2,000 for up to 12 months to spend on gifts for your loved ones, travel, a feast for family and friends, and more.

Apply Today

Subject to credit approval. Rates and terms are based on individual credit worthiness. Rates subject to change without notice. Christmas Loans available October - February. NCUA Insured.

Christmas Loan Image

Honoring Employees Who Have Reached A Milestone In Their Careers.

Spotlight Employee MWade

Mary Wade
15 Years
Mortgage Loan Officer

Spotlight Employee SLollar

Sheri Lollar
10 Years
FSR II

Spotlight Employee DDunn

Donlee Dunn
5 Years
Secured Loss Consultant

PRIVACY NOTICE: Members First Credit Union of Florida's Privacy Notice can be found on our website at membersfirstfl.org/privacy. There have been no changes to our Privacy Notice. You can request a copy of our Privacy Notice by calling (850) 434-2211.

View Privacy Policy

YOUR BILLING RIGHTS: This notice tells you about your rights and responsibilities under the Fair Credit Billing Act.

WHAT TO DO IF THERE IS A MISTAKE ON YOUR STATEMENT
If you think there is an error in your statement, write to us at:

Members First Credit Union of Florida
PO Box 12983, Pensacola, FL 32591-2983
www.membersfirstfl.org

In your letter, give us the following information:

Account Information: Your name and account number.
Dollar Amount: The dollar amount of the suspected error.
Description of problem: If you think there is an error on your bill, describe what you believe is wrong and why you believe it is a mistake.

You must contact us:

Within 60 days after the error appeared on your statement.
At least 3 business days before an automated payment is scheduled, if you want to stop payment on the amount you think is wrong.

You must notify us of any potential errors in writing [or electronically]. You may call us; but if you do, we are not required to investigate any potential errors, and you may have to pay the amount in question.

WHAT WILL HAPPEN AFTER WE RECEIVE YOUR LETTER
When we receive your letter, we must do two things:

Within 30 days of receiving your letter, we must tell you that we received your letter. We will also tell you if we have already corrected the error.
Within 90 days of receiving your letter, we must either correct the error or explain to you why we believe the bill is correct.

While we investigate whether or not there has been an error:

We cannot try to collect the amount in question or report you as delinquent on that amount.
The charge in question may remain on your statement, and we may continue to charge you interest on that amount.
While you do not have to pay the amount in question, you are responsible for the remainder of your balance.
We can apply any unpaid amount against your credit limit.

After we finish our investigation, one of two things will happen:

If we made a mistake: You will not have to pay the amount in question or any interest or other fees related to that amount.
If we do not believe there was a mistake: You will have to pay the amount in question, along with applicable interest and fees. We will send you a statement of the amount you owe and the date the payment is due. We may then report you as delinquent if you do not pay the amount we think you owe.

If you receive our explanation, but still believe your bill is wrong, you must write to us within 10 days telling us that you still refuse to pay. If you do so, we cannot report you as delinquent without also reporting that you are questioning your bill. We must tell you the name of anyone to whom we reported you as delinquent, and we must let those organizations know when the matter has been settled between us.

If we do not follow the rules above, you do not have to pay the first $50 of the amount you question, even if your bill is correct.

YOUR RIGHTS IF YOU ARE DISSATISFIED WITH YOUR CREDIT CARD PURCHASES

If you are dissatisfied with the goods or services that you have purchased with your credit card, and you have tried in good faith to correct the problem with the merchant, you may have the right not to pay the remaining amount due on the purchase.

To use this right, all of the following must be true:

The purchase must have been made in your home state or within 100 miles of your current mailing address, and the purchase price must have been more than $50. (NOTE: Neither of these are necessary if your purchase was based on an advertisement we mailed to you, or if we own the company that sold you goods or services.)
You must have used your credit card for the purchase. Purchases made with cash advances from an ATM or with a check that accesses your credit card account do not qualify.
You must not yet have fully paid for the purchase.

If all the criteria above are met, and you are still dissatisfied with the purchase, contact us in writing [or electronically] at:

Members First Credit Union of Florida
PO Box 12983, Pensacola, FL 32591-2983
www.membersfirstfl.org

While we investigate, the same rules apply to the disputed amount as discussed above. After we finish our investigation, we will tell you our decision. At that point, if we think you owe any amount and you do not pay, we may report you delinquent.

Operation: #GetCoinMoving

Help us work to recharge the coin circulation in the United States. Since 2019, cash transactions have decreased significantly. Returning coins into circulation will make a meaningful difference for millions of American people and businesses that rely on coins to support cash transactions.

What can you do to help?
Bring the change you've saved in your piggy bank or coin jar, pants pockets, car cup holders, and couch cushions to one of our branch locations. We are offering FREE coin counting for members at our coin machines at the following branch locations:

Once the coin is counted, you can get cash back, deposit the sum into your Members First account, or use it to pay a bill.

With A Members First Visa Credit Card Your Purchases Will Earn You Valuable Rewards

With the holidays right around the corner, it's the perfect time to start earning rewards for your everyday and holiday purchases. With a Members First credit card, you'll earn 1 bonus point for every $1 spent on purchases you make on gas, groceries, travel expenses, gifts for loved ones, and more. Plus, you'll enjoy the benefit of choosing how you redeem your points. It's that easy.

Our card comes with a fixed rate that is low and competitive, meaning you never have to worry about surprise rate hikes.

Go here to learn more about our rewarding Visa® Credit Cards or apply online today. You can also stop by one of our branch locations or call us at (850) 434-2211. Our Contact Center hours are Monday - Friday from 8:30 a.m. - 4:30 p.m.

Learn More or Apply Today!

APR = Annual Percentage Rate. Rates and terms are based on individual credit worthiness. The method of computing finance charges (or interest) for purchases (including new purchase) is based on the Average Daily Balance. Rates are subject to change without notice. For our complete credit card disclosure, click here.

Already Have A Credit Card With Members First? You Could Score Big!

score big image

Happening Now through October 31, 2021, you'll be entered for a chance to win from 25,000 - 1,000,000 Credit Card Rewards Points. Plus, every purchase you make with your Members First credit card gives you an additional entry for a chance to win.

The prizes include:

Grand Prize: 1,000,000 Rewards Points
1st Place Prize: 350,000 Rewards Points
2nd Place Prize: 150,000 Rewards Points
3rd Place Prizes: 65,000 Rewards Points
4th Place Prizes: 25,000 Rewards Points

View Official Rules

No purchase necessary. Open to legal residents of the 50 U.S./D.C., age 18+, that are cardholders in good standing with one (1) of the participating financial institutions and enrolled in the ScoreCard® branded program as of July 31, 2021. Void outside the 50 U.S./D.C. and where prohibited. Ends 10/31/21.

operation gratitude image

Join Us In Supporting Everyday Heroes

Now through November 30, 2021, for every purchase you make with your Members First credit card, we will make a $0.01 donation to Operation Gratitude on your behalf.

Learn More

From September 1, 2021 to November 30, 2021, each time you use your credit card, Trellance is donating $0.01 per transaction to Operation Gratitude, up to $25,000. Operation Gratitude's mission is to forge strong bonds between Americans and their Military and First Responder heroes through volunteer service projects, acts of gratitude, and meaningful engagements in communities nationwide. For more information about Operation Gratitude, visit www.operationgratitude.com

You Have Rewards Waiting. Don't Let Them Pass You By.

Easily manage and redeem your Members First credit card rewards points when you register your card at scorecardrewards.com.

For step-by-step instructions on how to register your card, please go here.

Redeem & Manage Your Credit Card Rewards

Ready to Get On the Road? Start Your Engine With an Auto Loan at Members First + Make No Payments For Up To 90 Days.*

We're all about putting our members first, and that includes putting you into the right vehicle to get wherever you're going. Can't wait to arrive in style behind the wheel of the latest model year? Looking for that reliable used car to get you from here to there? Feeling the itch to hit the open road on a new motorcycle? Wherever the road takes you, Members First will be here to lend a helping hand with friendly service and low, competitive rates. Plus, for a limited time, make no payments for up to 90 days*, when you finance with us.

Learn more or apply at mfcufl.org/autoloans, call (850) 434-2211 to speak with a financial service representative, or stop by one of our branch locations.

Learn More or Apply Today

Rates, terms, and conditions are subject to change and may vary based on credit worthiness, qualifications, collateral age, and conditions. The APR will be disclosed prior to an advance being made on a loan.

* Interest will still accrue with the 'No Payments for up to 90 Days' offer. This is a limited time offer. Offer may be withdrawn or changed at any time without notice.

Get A FREE Gift When You Finance With Us!

Members First has teamed up with AutoCash. Receive a $50 Gift Card when you visit a participating auto dealer and finance with us! Download the AutoCash certificate, select how you wish to receive your gift card, and have the dealer fax your request and provide a copy as your receipt.

Download/Print AutoCash Certificate

Insurance: Simple, Straightforward, Budget-Friendly.

Insurance is an important part of a solid financial plan. The key is finding coverage that fits your needs and budget from someone you can trust. The right insurance can help give you peace of mind.

Backed by more than 80 years of working with credit unions and their members, you can count on TruStage to help protect what matters most. Trust us for all your insurance needs, including life, auto, accidental death and dismemberment coverage, and more.

Get a quote or explore your options at TruStage.com.

Get A Quote

TruStage^® insurance products and programs are made available through TruStage Insurance Agency, LLC. Life insurance and AD&D insurance are issued by CMFG Life Insurance Company, PO Box 61, Waverly IA 50677-0061. Auto and Home Insurance Program are issued by leading insurance companies. The insurance offered is not a deposit, and is not federally insured, sold or guaranteed by your credit union.

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BALLOT PROCEDURES: Annual Elections are approaching. Here's what you need to know.

It's a good time to think of the Credit Union's future as we approach our annual elections. If you're a member of Members First, you have the privilege of participating in this year's election. The election process allows you to have a voice in your financial future.

How Officials Are Nominated

The Board of Directors must take the first appointing the Nominating Committee for the 2022 Election of Officials. This year's Nominating Committee:

Bill Farinas, Chairperson
Charlotte Schipman
Jack Marmash

It is the responsibility of the Nominating Committee to nominate at least one qualified candidate for each vacancy on the Board of Directors.

Board of Directors Terms Expiring (vaccancies with 3-year terms):

Dr. Clarence Ladner
Theresa McCants
Kathy Terrell

Each nominee must meet certain qualifications which include being a member in good standing, being at least 21 years of age, and being a member since November 30, 2020. If a member meets these qualifications and desires to run for the Board of Directors, but is not nominated by the Committee, that member may still run by means of petition by following the policy as set forth by the Board of Directors. First, an Official Forms Packet may be picked up from Management at the Downtown Branch; then, at least 100 signatures of members must be acquired; and, finally, the petition and forms must be filed with Management. They must be filed at 251 W. Garden Street, before 4:30PM, Tuesday, November 30, 2021.

Nominees For The 2022 Election

Below are the nominees for the Board of Directors. Three 3-year vacancies will be filled.

Dr. Clarence Ladner
Theresa McCants
Kathy Terrell

The Ballot Process

All nominees' names are presented to the Board of Directors for certification before they are recognized as official candidates. Following certification of the candidates, all Credit Union members 18 years of age or older will receive the necessary information to vote in the 2022 Election of Officials. All voting information will be included with the newsletter and statement distributed in early January. A nominee fact sheet will be printed inside the January newsletter that provides a brief biographical sketch and a qualification outline of each candidate running for office. The Board of Directors will appoint a Ballot Committee to oversee the ballot procedures and ensure the validity of the election. The majority will determine the results of the balloting, and the outcome will be announced at the Members First Credit Union's 68th Annual Meeting. If there is only one nominee for each vacancy, the election will not be conducted by ballot, and there will be no nominations taken from the floor at the Annual Meeting.

Protect Your Money And Yourself From Fraud With CardValet®.

CardValet Image

With the CardValet® App, you can save time and rest easy by controlling your Members First debit card with the phone in your pocket.

Instantly lock (and unlock) your cards if they go missing.
Set and remove spending limits.
Get purchase alerts in real time.
Limit transactions to a certain area using your phone's GPS.

Learn More & Download CardValet®

Learn How to Get Started With Our Digital Wallet Card Management Services:

Members First Credit Union of Florida is not affiliated with Members First Credit Union (Kentucky)

This Credit Union is federally-insured by the National Credit Union Administration. We do business in accordance with the Fair Housing Law and Equal Opportunity Credit Act. NMLS# 405711. APR = Annual Percentage Rate. APY = Annual Percentage Yield. All offers subject to credit approval.

Notice: "Current Living" is an official publication of Members First Credit Union of Florida, and it serves as an official notice to the Credit Union membership of matters contained within.

NCUA logo Equal Housing Lender logo

Holiday Hours

All offices will be closed on the following dates:

Monday, October 11 — Columbus Day
Thursday, November 11 — Veterans' Day
Thursday, November 25 — Thanksgiving Day
Friday, November 26 — Day After Thanksgiving
Friday, December 24 — Christmas Eve Day
Saturday, December 25 — Christmas Day
Friday, December 31 — New Year's Eve
Saturday, January 1 — New Year's Day

Download the Members First App

850.434.2211
MEMBERSFIRSTFL.ORG